Help

Support

Real human support from the developer. No bots, no ticket queue.

Contact

Email terminal@weiming.ai with:

  • Your iOS version (Settings → General → About → iOS Version)
  • Your device model (Settings → General → About → Model Name)
  • The app version (in the app: Settings → About)
  • What you tried, what you expected, and what happened instead

For privacy questions, see the Privacy Policy. The short answer is that the app collects nothing, ever.

Frequently asked questions

Which iOS versions are supported?
iOS 26 and later. The app uses iOS 26 SDK features (SwiftData, Swift 6 strict concurrency, modern Secure Enclave APIs) and does not back-deploy to iOS 25 or earlier.
Does it support iPad?
Yes — universal binary, all orientations, multi-window via UISceneSession.
How do I add a host?
Tap the "+" button in the top-right of the Hosts list, fill in label, hostname, port, username, and authentication method, then Save. Tap the host row to connect.
How is host key verification done?
Trust on first use. The first time you connect, the app shows the SHA-256 fingerprint of the server's host key in the same format as `ssh-keygen -lf`. Tap Trust to accept it. On subsequent connections, the app blocks immediately if the fingerprint changes — no override prompt, by design.
How are my passwords and keys stored?
Passwords and imported private keys are stored in the iOS Keychain. Device-bound keys you generate inside the app are stored in the Secure Enclave and never leave it — only signature operations cross the boundary.
Can I import an existing SSH key?
Yes — Ed25519 only. Either a 32 or 64-byte raw seed, or an unencrypted OpenSSH-format Ed25519 PEM. Encrypted keys, RSA, ECDSA, and PKCS#8 keys are intentionally rejected.
Does it support port forwarding, jump hosts, SFTP, or Mosh?
Not in v1.2. The MVP focuses on the core SSH terminal experience. Mosh is planned for v1.3, jump hosts and local port forwarding for v1.4, SFTP browser for v1.5.
Where do I report a bug or request a feature?
Email terminal@weiming.ai with the iOS version, device model, app version (Settings → About in the app), and a description of what you tried.
Is there a Mac version?
Not yet. The app could ship as a Mac Catalyst build, but the terminal experience on iPad with a hardware keyboard already covers most desktop use cases.