Help
Support
Real human support from the developer. No bots, no ticket queue.
Contact
Email terminal@weiming.ai with:
- Your iOS version (Settings → General → About → iOS Version)
- Your device model (Settings → General → About → Model Name)
- The app version (in the app: Settings → About)
- What you tried, what you expected, and what happened instead
For privacy questions, see the Privacy Policy. The short answer is that the app collects nothing, ever.
Frequently asked questions
- Which iOS versions are supported?
- iOS 26 and later. The app uses iOS 26 SDK features (SwiftData, Swift 6 strict concurrency, modern Secure Enclave APIs) and does not back-deploy to iOS 25 or earlier.
- Does it support iPad?
- Yes — universal binary, all orientations, multi-window via UISceneSession.
- How do I add a host?
- Tap the "+" button in the top-right of the Hosts list, fill in label, hostname, port, username, and authentication method, then Save. Tap the host row to connect.
- How is host key verification done?
- Trust on first use. The first time you connect, the app shows the SHA-256 fingerprint of the server's host key in the same format as `ssh-keygen -lf`. Tap Trust to accept it. On subsequent connections, the app blocks immediately if the fingerprint changes — no override prompt, by design.
- How are my passwords and keys stored?
- Passwords and imported private keys are stored in the iOS Keychain. Device-bound keys you generate inside the app are stored in the Secure Enclave and never leave it — only signature operations cross the boundary.
- Can I import an existing SSH key?
- Yes — Ed25519 only. Either a 32 or 64-byte raw seed, or an unencrypted OpenSSH-format Ed25519 PEM. Encrypted keys, RSA, ECDSA, and PKCS#8 keys are intentionally rejected.
- Does it support port forwarding, jump hosts, SFTP, or Mosh?
- Not in v1.2. The MVP focuses on the core SSH terminal experience. Mosh is planned for v1.3, jump hosts and local port forwarding for v1.4, SFTP browser for v1.5.
- Where do I report a bug or request a feature?
- Email terminal@weiming.ai with the iOS version, device model, app version (Settings → About in the app), and a description of what you tried.
- Is there a Mac version?
- Not yet. The app could ship as a Mac Catalyst build, but the terminal experience on iPad with a hardware keyboard already covers most desktop use cases.